• Document and communicate any result reporting problems or inconsistencies to laboratory management.
• Complete testing within the expected turnaround time to meet customers? expectations.
• Ensures maintenance of instruments and equipment is performed according to manufacturer and SOP requirements, and documented according to SOP.
  • Calibrate instruments, equipment and/or assays as required and document.
  • Perform basic instrument and equipment troubleshooting.
  • Perform pipette calibrations and document according to SOP.
  • Notify laboratory management when an instrument or equipment does not meet specifications.
• Comply with regulatory guidelines and Covance Standard Operating Procedures (SOPs) at all times.
• Training
  • Individual is responsible for maintaining his/her complete up-to-date training file and is accountable for correcting and deficiencies found in his/her training file.
  • Individual is responsible for ensuring he/she is trained and training is documented prior to performing a task.
  • The individual successfully completes, as scheduled, competency assessment and ensures competency testing documentation is provided to management for review/retention.
  • Competently performs department duties as set forth in the department training checklist(s).
  • May assist in training new employees and follows-up to ensure training is understood.
  • Attends, as scheduled, department, mandatory and other meetings and training, as required according to training matrices.

• Work to achieve partnership with both internal customers and external clients by:
  • Pull data in a timely manner for review by QA and external clients.
  • Contribute to the provision of accurate verbal or written response to internal QA and client audit findings. Coordinate, where needed, with other resources to resolve issue.
  • Researches and prepares a response following investigation for quality purposes. Coordinate, where needed, with other resources to resolve issue.
  • Research and responds in a timely manner to internal customer inquiries regarding status of test results, retrieval of samples for testing/storage and other needs.
  • Understand department metrics and goals.
• Demonstrate proficiency in applicable computer systems and software.
• Adheres to established Safety policies and Universal precaution guidelines at all times. Maintains a clean, organized and safe work environment. Minimizes biohazard waste. Cleans workstation and materials daily.
• Takes action for the department when additional responsibilities and opportunities are presented.
• Provide laboratory management with a report of activities upon request.
• Other duties as assigned.

China Requirements Required:

• Bachelor's degree in Medical Technology or completion of at least a 12-month training program in Medical Technology.

OR

• Bachelor's degree in a chemical, physical or biological science from an accredited college or university and one year training and/or experience in the specialty in which testing is to be performed. Such training must be equivalent to that received in a school of Medical Technology.